Heat Pump Hot Water Systems in Geelong & Surrounds
Geelong and surrounds
Why Heat Pump Hot Water
Already Have Solar?
This Is the
Next Step.
If you've got solar panels on your roof and you're generating free electricity during the day, why are you still paying for gas to heat your water?
A heat pump hot water system runs on electricity, not gas. Pair it with your solar and your hot water is essentially free. It's the single easiest way to start removing gas from your home and putting more of your solar generation to work.
How It Works
Heat Pump Hot Water in 30 Seconds
A heat pump doesn't generate heat by burning gas or running a heating element. It moves heat from the air into your water, using the same technology as a reverse cycle air conditioner.
Absorbs heat from the air
Even on cool days, there's warmth in the air. The heat pump's fan draws air across an evaporator that captures that thermal energy.
Compresses and concentrates it
A compressor pressurises the refrigerant, raising the temperature high enough to heat water to 60°C and above.
Heats your water
The hot refrigerant passes through a heat exchanger wrapped around your storage tank, transferring all that captured energy into your water.
With Every Heat Pump Install
What We're Known For
bill reduction
install time
warranty
warranty
What You Might Currently Have
Four Common Hot Water System Types
Instantaneous GasHeats water on demand with no storage tank. Efficient for gas but still relies on gas supply and connection fees. Best for: Small households | Gas StorageA gas burner heats a tank of water and keeps it hot. Common in older homes, but the pilot light runs constantly and gas prices keep climbing. Best for: Older homes | Solar BoostedRoof mounted solar collectors heat water with a gas or electric booster. Works well but panels degrade and replacements are expensive. Best for: Existing solar HW | Best Upgrade Fully ElectricA heating element inside the tank. Simple and cheap to install but the most expensive to run. This is where a heat pump makes the biggest difference. Best for: Upgrade candidate | |
|---|---|---|---|---|
| Feature | Instantaneous Gas | Gas Storage | Solar Boosted | Fully Electric |
| Running Cost | High (gas rates + connection) | High (gas + standing pilot) | Low-Medium | Highest (element heating) |
| Efficiency | Good for gas | Poor (standby heat loss) | Good (free solar boost) | Poor |
| Solar Compatible | No | No | Partial (rooftop thermal only) | Yes (via heat pump upgrade) |
| Gas Connection Fee | ~$1.40/day ($500+/year) | ~$1.40/day ($500+/year) | Varies | None |
| Best Upgrade Path | Heat pump + solar PV | Heat pump + solar PV | Heat pump + solar PV | Direct heat pump swap |
| Typical Lifespan | 15-20 years | 10-15 years | 15-20 years (panels degrade) | 10-12 years |
Instantaneous Gas
Heats water on demand with no storage tank. Efficient for gas but still relies on gas supply and connection fees.
Best for: Small households- Running Cost
- High (gas rates + connection)
- Efficiency
- Good for gas
- Solar Compatible
- No
- Gas Connection Fee
- ~$1.40/day ($500+/year)
- Best Upgrade Path
- Heat pump + solar PV
- Typical Lifespan
- 15-20 years
Gas Storage
A gas burner heats a tank of water and keeps it hot. Common in older homes, but the pilot light runs constantly and gas prices keep climbing.
Best for: Older homes- Running Cost
- High (gas + standing pilot)
- Efficiency
- Poor (standby heat loss)
- Solar Compatible
- No
- Gas Connection Fee
- ~$1.40/day ($500+/year)
- Best Upgrade Path
- Heat pump + solar PV
- Typical Lifespan
- 10-15 years
Solar Boosted
Roof mounted solar collectors heat water with a gas or electric booster. Works well but panels degrade and replacements are expensive.
Best for: Existing solar HW- Running Cost
- Low-Medium
- Efficiency
- Good (free solar boost)
- Solar Compatible
- Partial (rooftop thermal only)
- Gas Connection Fee
- Varies
- Best Upgrade Path
- Heat pump + solar PV
- Typical Lifespan
- 15-20 years (panels degrade)
Fully Electric
A heating element inside the tank. Simple and cheap to install but the most expensive to run. This is where a heat pump makes the biggest difference.
Best for: Upgrade candidate- Running Cost
- Highest (element heating)
- Efficiency
- Poor
- Solar Compatible
- Yes (via heat pump upgrade)
- Gas Connection Fee
- None
- Best Upgrade Path
- Direct heat pump swap
- Typical Lifespan
- 10-12 years
Back-to-Base Monitoring
We'll Know Something Is Wrong Before You Do
Every system we install is connected to our back-to-base monitoring portal. Our team checks every system each morning. If something drops out, generates less than expected, or throws a fault, we see it, often before the homeowner even notices.
We've had cases where a system was intermittently disconnecting due to a Wi-Fi issue. We picked it up in our morning check, texted the client, went around and fixed it in five minutes. They had no idea anything was wrong. That's the level of ongoing support we provide.
It's not just install and walk away. We set up monitoring on the day of installation, walk you through the app, and keep an eye on your system from that point forward.
Critical fault response. If our monitoring detects a serious issue with your system, we arrange for one of our A-grade electricians to be on site within 48 business hours. We haven't encountered a critical fault yet, but the commitment is there.
Is It Right for You?
Three Things That Determine If It's Worth Switching
We're not going to tell everyone to get a heat pump. About half the time, it's genuinely not worth it. Here's how we work out whether it makes sense for your home.
Age of your current system
If your hot water system is under 8 years old and working well, it probably doesn't make financial sense to replace it yet. We'll ask how old it is and whether it's showing any signs of failing.
What type of system you have
Instantaneous gas, gas storage, solar boosted, or fully electric. Each one has a different cost profile, and switching from some types saves far more than others.
How many people live in your home
A couple uses far less hot water than a family of five. The size of your household directly affects how much you'll save and what tank size makes sense.
We'll be upfront. About half the people we talk to, a heat pump doesn't make sense right now. If it won't deliver real savings for your situation, we'll tell you.
The Bigger Picture
When Heat Pumps Benefit Your System
Gas prices in Victoria have been rising faster than electricity for years, and the trend isn't slowing down. On top of what you actually use, there's a daily connection fee of around $1.40 just to stay connected to the gas network. That's over $500 a year before you've even turned on the hot water.
A heat pump is usually the first step in removing gas completely. Once your hot water is running off solar electricity instead of gas, the only things left on your gas bill are typically your cooktop and maybe a ducted heater. At that point, switching those over too and disconnecting from gas starts to make a lot of financial sense.
We walk you through this whole picture during the consultation. It doesn't have to happen all at once. Some people start with solar and a battery, add a heat pump later, then eventually swap the cooktop and heater. The point is that each step builds on the last, and we design your system with that future in mind from day one.
Installation Costs
What Rebates are availabe for heat pumps.
Heat pump hot water systems are eligible for federal Small-scale Technology Certificates (STCs), which are applied as a point of sale discount. Depending on the unit, this can reduce the upfront cost by $700 to $1,000 or more.
Victorian Energy Upgrades (VEU) certificates may also apply, providing an additional rebate. We check your eligibility and handle the paperwork as part of the installation.
The total installed cost depends on the tank size, brand, and what's involved in removing your old system. We work with leading heat pump brands including Reclaim, Sanden, Rheem, and iStore, and recommend the right unit based on your household size and hot water usage. We'll give you an itemised quote with no surprises during your free consultation.
Our Process
How a Heat Pump Installation Works
We look at your current hot water system, ask about your household size and usage, and tell you honestly whether switching makes sense.
If it does make sense, we recommend a specific unit and tank size based on your household size and hot water usage. No overselling, no guesswork.
We handle the STC and VEU applications so the discounts are applied upfront. You don't need to claim anything separately.
Our electricians remove the old system and install the heat pump, typically in a single day. We test everything before we leave.
We show you how the system works, connect it to your monitoring if you have solar, and make sure you're comfortable with everything.
Heat Pump FAQ
Common Questions
How does a heat pump hot water system work?
A heat pump extracts heat from the surrounding air and uses it to heat water, similar to how a fridge works but in reverse. For every 1 kW of electricity consumed, a heat pump can produce 3 to 4 kW of heat energy. This makes them roughly three times more efficient than a traditional electric hot water system and significantly cheaper to run than gas.
Heat pump vs gas hot water, which is better?
Heat pumps are more efficient, produce no on site emissions, and can be powered by solar. Gas systems are being phased out in new Victorian homes, and gas prices continue to rise faster than electricity. You are also paying around $1.40 per day just for the gas connection fee before you use any gas. For most households, a heat pump is the better long term choice, especially when paired with solar panels.
How much does a heat pump hot water system cost to install?
The cost depends on the size of the system, the complexity of the installation, and what you are replacing. Government rebates through Solar Victoria can reduce the upfront cost significantly. We provide a specific quote during your consultation after assessing your household size, current system, and hot water usage.
